Never Miss a Job with CallChimps: Your Tradesperson Answering Service
Are you a busy plumber or electrician struggling to balance on-site work and customer calls?
CallChimps offers a revolutionary answering service tailored for tradespeople like you.

Whether you are part of a team at a large construction company, a small business owner, or a sole trader, CallChimps provides a range of call answering services to help you balance clients' calls with the business of getting your hands dirty and delivering work.
CallChimps will answer your phone within 3 rings, to ensure you never leave a customer hanging. We can answer questions about your company and services, and even book appointments into your diary, if you're available.
CallChimps answers the phone and takes messages from callers, summarises these and sends you a link to the recording. You can even guide how we capture specific information to make follow-up easier for you.
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Boost Your Business with Our Answering Service
CallChimps isn't just another answering service - it's your AI-powered virtual receptionist team, designed to help your business grow. Our electrician, plumber or construction answering service ensures you never miss an opportunity while you're busy working.
Missed calls equate to missed opportunities, if your customers aren't talking to you, they may well be checking out the competition.
Our answering services guide each customer to ensure messages contain the most useful info, and even transfer calls to the right person within your company - if they're available.

Hear CallChimps in Action
Listen to CallChimps answering an inbound call on behalf of Mayfair Plumbers.
CallChimps was trained using website content and a shared calendar, with no additional training to provide this level of response to callers' questions about Mayfair Plumbers.
If you'd like to hear more demos or view the set-up and configuration process, get in touch here.
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See how easy it is to delight your customers with streamlined enquiry handling and appointment scheduling.
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"Since using CallChimps, new jobs get booked in without interrupting me. I can get on and deliver work without answering the phone."
How Our Call Answering Service Delivers Great Customer Service
We can't all be chirpy and professional all of the time. Particularly if a call comes in when you've got your hands on the job and 101 tasks to finish off before the day is done. But customers expect a swift and knowledgeable answer to their calls. CallChimps provides you with 24/7 availability, 365 days a year. Our virtual receptionists answer calls round the clock, while you focus on the delivery of your core work.
CallChimps can also take care of your appointment scheduling - we can book appointments and manage your calendar. We send out calendar invites and even schedule helpful reminders, so no one misses an appointment again.
It's hard to focus on new business when you're delivering work, but CallChimps can help with your lead capture process. Never neglect potential clients or new customers again.
Present your business with a professional image. CallChimps helps you present a polished image to every caller - from the moment we answer the phone and throughout the call handling process. CallChimps always handles customer conversations with a polite and friendly tone, with access to information about your business to enable answering customers' questions on each call.

Elevate Customer Experience with Virtual Receptionists
In the competitive world of trades, every customer interaction counts. CallChimps allows you to focus on your job while we handle calls with professionalism.
Benefits of Our Electrician, Plumber or Construction Answering Service
Our answering service is designed to support plumbing, electrical, and construction businesses. Whether you're a solo tradesperson or manage a team, our answering service can be tailored to your specific business needs - even trained on your business details, such as hours, services provided and pricing specifics.
With CallChimps, you can:
- Manage overflow calls during busy periods
- Answer urgent calls when you're on site
- Provide support outside of business hours to answer calls
- Capture all the details you need for new jobs
- Offer a personal touch with trained virtual receptionists
With a construction answering service, it's likely you may want to transfer businesses to specific operatives within your business if they are available. The construction answering service from CallChimps provides a framework for this detailed level of customer and supplier routing, as well as taking messages, summarising and generating task lists which can also be routed according to specific rules.

The CallChimps Advantage for Tradespeople
Unlike a traditional telephone answering service, CallChimps uses AI technology to provide superior support at a fraction of the cost. Our virtual receptionist service is equipped to handle virtually unlimited numbers of inbound calls in parallel, schedule appointments, and even provide information about the services your business offers.
An AI-powered call answering service can provide virtual receptionists at a cost of pence per minute, unlike answering services staffed by people, which typically run to costs of £1.50 per minute of more.
With AI, you can also be sure of consistency in your company's customer interactions, with call details, call summary and other specifics relating to the business needs and person calling, all captured in a predictable and repeatable manner.
Handline clients at scale like this frees you to spend time delivering work, as well as making more calls for new business.
Why Tradespeople Choose CallChimps
Our professional team understands the unique demands of the trades industry. We're committed to helping you deliver great service to your customers, even when you're busy on a job.
Customers report the following business benefits.
- Improved customer satisfaction and client satisfaction
- Reduced missed calls and more business opportunities
- Increased business growth and repeat business
- Efficient message handling and call summaries
- More free time to focus on the delivery of work

Transform Your Business Communications
Ready to take your customer service to the next level and boost your business growth? Contact CallChimps today and discover how our AI-driven answering service can revolutionise your trade business.
Don't let another call go unanswered. Let CallChimps handle your phone calls while you focus on what you do best - keeping your clients happy with your expert services.
Additional Benefits of Our Answering Service:
- Handle incoming calls and customer inquiries
- Answer phone calls professionally when you're on site
- Schedule appointments and manage your calendar
- Provide relevant information to potential customers
- Support your sales team with lead capture
Our telephone answering service ensures that every time your phone rings, a friendly and professional voice is there to answer customers. We'll make sure details are captured, messages are relayed promptly, and potential clients are nurtured.

Experience the Future of Tradesperson Call Handling
With CallChimps, you'll have more free time to focus on your work, knowing that your customers are being handled with care. Our team acts as an extension of your company, providing support and maintaining the highest standard of customer service.
Don't miss out on new jobs or potential customers. Let CallChimps help you manage your calls, boost your business, and keep your customers happy. Experience all the benefits of a professional answering service tailored specifically for tradespeople and construction businesses.
Contact us today to learn how our virtual receptionist services can help your business grow - you can even try out the service for free!
Try our Pro plan for free!
- 24/7/365 Call Handling
- 180 min of call time included
- Personalised greeting
- Answers questions about your business
- Call transcripts and summaries sent to your email and/or mobile
- Unlimited parallel calls: 100% answered within 3 rings
CallChimps Pro
Don’t Sit There Scratching Your Head...
What Does CallChimps Do That My Voicemail Doesn't?
CallChimps goes beyond a simple voicemail by offering a 24/7 live answering service - using AI agents, rather than higher-cost teams of people in the role of professional virtual receptionists.
The efficient handling of urgent calls provides a vastly improved customer experience. Even if phone calls are outside of business hours and the team members are not available for an immediate transfer, CallChimps can ask the right questions to triage callers and ensure each call is responded to in priority order the following day.
CallChimps also offers a range of customized solutions for your business needs - from CRM integration, to appointment scheduling, as well as multilingual call answering services and call detail analytics and reporting.
Why is CallChimps Recommended for the Construction Business
The construction answering service capabilities from CallChimps bring a range of virtual switchboard and receptionist team services to your business at a fraction of the cost. Construction answering service teams tend to have varying degrees of business knowledge, but CallChimps uses AI-powered agents to answer questions, which can be trained on a vast breadth and depth of information relating to your construction business services and pricing.
Is CallChimps the Best Plumbing Answering Service?
Every plumber knows that dilemma between answering an incoming call, or getting on with the job in hand. It's a tough gig to balance clients and their requests for services vs. actually delivering a service that takes both hands (and your full attention!) on a daily basis.
Using a plumbing answering service to answer the phone frees up plumbers to focus 100% on each job, without losing customers to businesses who can pick up their phone at any time.
CallChimps can greet callers with your business name, talk them through a series of questions to find out what their need is (prioritising urgent fixes to leaks, or even known and preferred customers) and provide a call summary and task list for you to respond to when your hands are dry and free.
CallChimps can even book in new appointments when you're free - if you're happy to share your calendar with our service!
Is CallChimps the Best Electrician Answering Service?
Call answering when you have a building's electrics in pieces can be a risky job. Electricians need to focus on the task in hand, rather than get distracted by the latest new job request.
Our call answering service for electricians ensures 24/7/365 call handling to keep your customers happy and reduce the risk of them calling through to competitive businesses offering a similar service. Receive immediate notification of a missed call, with a summary and task list, so you can call back with all the relevant info when you have a moment.
How Much Does CallChimps Cost
The call handling service from CallChimps starts as a free call handling service, with 30 minutes of call handling for your business included each month. This may be enough for some small businesses, but call handling volumes beyond the initial 30 minutes are charged at £0.97 per minute on this lowest tier.
If you have a higher volume of customer interactions, we can support you with a more tailored approach to handling calls, taking messages and scheduling meetings, starting at £29 per month, with 60 minutes of call time included and a £0.37 per minute cost beyond this.
If you organisation needs to go the extra mile with call handling, our Premium service offers more bespoke solutions for larger teams, with full support for CRM integration and send VIP callers (e.g. known customers or clients) to an available line for improved customer relations - this starts at £99 per month, and includes 240 minutes of call time.
What Are the Language Handling Capabilities of CallChimps Like?
CallChimps is English language by default, but has the capacity to answer calls in over 99 different languages. Whether responding to Spanish speaking callers, or just strong regional accents, CallChimps will translate to clear written English in the call transcript and summary.
When foreign language speakers ask questions in their native tongue, CallChimps can reply in the same language, improving communication and building rapport.